Frequently Asked Questions

General Information on Refractory Materials

Why use refractory materials?
Refractory products are manufactured in various forms, and each has its own specifications. They are designed to meet different needs.

The right lining will ensure that ovens, furnaces, and boilers operate at peak performance, while protecting them from fire and maximizing their combustion efficiency.

Our specialists have the experience and expertise to guide you.
Are your refractory products suitable for industrial facilities?
Yes. We supply refractory materials for the industrial, commercial, institutional, and specialized residential sectors.

Refractory bricks

What is a firebrick, and what is it used for?
Refractory bricks are designed to withstand very high temperatures. They are used in wood-burning ovens, masonry heaters, stoves, and boilers. They provide long-lasting thermal protection and optimize the heating system's performance.
What are the dimensions of the most common refractory bricks?
Standard dimensions are generally:
• 9" x 4.5" x 1.25"
• 9" x 4.5" x 2.5"

We also offer several specialized formats, including custom-cut bricks.
How do you choose the right firebrick?
The choice depends on:
• The maximum temperature reached
• The type of device
• The required thickness
• Density and thermal resistance

Our team can recommend the right product for you.
What is the difference between a solid brick and an insulating brick?
Dense brick: absorbs and retains heat; ideal for fire zones.

Insulating brick: lightweight and insulating; used as a backing layer or to quickly raise the temperature.
Can I cut a firebrick myself?
Yes, with:
• A masonry saw
• A grinder with a diamond blade

Refractory concretes and mortars

What is the difference between refractory concrete and refractory mortar?
Refractory concrete: used for casting molds, rebuilding walls, or repairing slabs.

Refractory mortar: used to lay bricks and create joints.
What product should I use to glue or grout bricks?
A refractory mortar suited to the temperature of your system. We offer high-temperature-resistant mortars for furnaces, fireplaces, and boilers.
How long does it take for the refractory concrete to dry after it has been poured?
Usually 24 to 48 hours, depending on:
• Thickness
• Ambient humidity
• Temperature

Gradual heating is then required to complete the treatment.

Refractory Insulation

Do I need to use insulation with my firebricks?
Yes, in most cases, insulation is recommended (ceramic wool, rigid panels, vermiculite, etc.).

Benefits:
• Better heat retention
• Reduced fuel consumption
• Safer structure
What types of refractory insulation do you offer?
We offer:
• High-temperature ceramic wool
• Rigid insulation panels
• Lightweight insulation for ovens
• Refractory vermiculite

Repair and Maintenance

Can I use your products to repair an existing fireplace?
Yes. We offer:
• Refractory concrete
• Refractory mortar
• Replacement bricks
• Thermal insulation

We can help you find compatible materials.

Delivery and Services

Do you deliver anywhere in Quebec and Canada?
Yes. We ship throughout Quebec, Canada, and the United States upon request. Packages are securely packaged to minimize damage.
Do you offer consulting services?
Absolutely. Our team has over 30 years of experience and can help you choose the right products for your project.
Do you offer an order-fulfillment service for quick pickup?
Yes. Most of our products are in stock, which allows for quick order fulfillment and shorter lead times.
Do you have a return policy?
No returns are accepted.

Products must be stored in a dry environment. We cannot guarantee the condition of returned merchandise.

Didn't find the answer to your question? Feel free to contact us!