{"id":3,"date":"2024-08-24T06:46:34","date_gmt":"2024-08-24T06:46:34","guid":{"rendered":"https:\/\/demo.casethemes.net\/maiko\/?page_id=3"},"modified":"2026-07-06T13:02:00","modified_gmt":"2026-07-06T17:02:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.materiauxrefractairesdirect.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9bc38e e-flex e-con-boxed e-con e-parent\" data-id=\"a9bc38e\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a464016 elementor-widget elementor-widget-text-editor\" data-id=\"a464016\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_1dadbfc59fc7fdd0\" class=\"markdown markdown-main-panel enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering\" dir=\"ltr\" aria-busy=\"false\" aria-live=\"polite\">\n<p data-path-to-node=\"3\">Mat\u00e9riaux R\u00e9fractaires Direct (\u00abwe,\u00bb \u00abus,\u00bb \u201cour\u201d) places great importance on protecting your personal information. This policy explains what information we collect through this website, how we use it, and what your rights are. It applies solely to the website materiauxrefractairesdirect.com.<\/p>\n\n<h3 data-path-to-node=\"5\">1. Information We Collect<\/h3>\n\n<p data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Contact form:<\/b> When you contact us, we collect your name, email address, phone number (if applicable), and the content of your message.<\/p>\n\n\n<p data-path-to-node=\"6,0,0\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">Navigation data:<\/b><span style=\"letter-spacing: 0px;\"> Like most websites, our web host may collect technical data (IP address, browser type, pages viewed) for security purposes and to ensure the proper functioning of the site.<\/span><\/p>\n\n<p data-path-to-node=\"6,2,0\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">Language preference:<\/b> We store your language preference in your browser's local storage. This information does not leave your device.<\/p>\n\n<h3 data-path-to-node=\"7\">2. Use of Information<\/h3>\n<p data-path-to-node=\"8\">We use the information we collect to respond to your requests for information or quotes, to communicate with you about our products and services, and to ensure the security and proper functioning of the site.<\/p>\n\n<h3 data-path-to-node=\"9\">3. Information Sharing<\/h3>\n<p data-path-to-node=\"10\">We do not sell or rent your personal information. We may share it with service providers who help us operate the site (for example, our email delivery service), only to the extent necessary for them to provide their services and subject to confidentiality agreements. We may also disclose information when required by law.<\/p>\n\n<h3 data-path-to-node=\"11\">4. Preservation<\/h3>\n<p data-path-to-node=\"12\">We retain messages received through the contact form for as long as necessary to process your request and ensure appropriate follow-up regarding our services and products; we then delete or anonymize them in accordance with our obligations and internal policies.<\/p>\n\n<h3 data-path-to-node=\"13\">5. Safety<\/h3>\n<p data-path-to-node=\"14\">The site is protected by an encrypted connection (HTTPS), and we take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the Internet can be guaranteed to be completely secure.<\/p>\n\n<h3 data-path-to-node=\"15\">6. Your Rights and the Privacy Officer (Act 25)<\/h3>\n<p data-path-to-node=\"16\">In accordance with applicable laws in Quebec (including Bill 25) and Canada regarding the protection of personal information, you have the right to access the information we hold about you, to have it corrected, and to request its deletion.<\/p>\n<p data-path-to-node=\"17\">To exercise these rights or for any questions regarding the handling of your personal information, you may contact our Privacy Officer:<\/p>\n<p data-path-to-node=\"17\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"18,0,0\" data-index-in-node=\"0\">Name of the person in charge:<\/b><span style=\"letter-spacing: 0px;\"> Virginia Grasso<\/span><\/p>\n<p data-path-to-node=\"17\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"18,1,0\" data-index-in-node=\"0\">Title:<\/b><span style=\"letter-spacing: 0px;\"> Deputy Director \/ Assistant Director<\/span><\/p>\n<p data-path-to-node=\"17\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"18,2,0\" data-index-in-node=\"0\">Email address:<\/b><span style=\"letter-spacing: 0px;\"> virginia@ecowaterlab.com<\/span><\/p>\n<p data-path-to-node=\"17\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"18,3,0\" data-index-in-node=\"0\">Phone:<\/b><span style=\"letter-spacing: 0px;\"> 514-227-3277<\/span><\/p>\n<p data-path-to-node=\"17\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"18,4,0\" data-index-in-node=\"0\">Cell phone:<\/b><span style=\"letter-spacing: 0px;\"> 438-869-2254<\/span><\/p>\n<p data-path-to-node=\"17\"><b style=\"letter-spacing: 0px;\" data-path-to-node=\"18,5,0\" data-index-in-node=\"0\">Mailing address:<\/b><span style=\"letter-spacing: 0px;\"> 2476 Entreprises Blvd., Terrebonne, QC, J6X 4J8<\/span><\/p>\n\n<h3 data-path-to-node=\"19\">7. Cookies and Local Storage<\/h3>\n<p data-path-to-node=\"20\">We use Google Analytics (via Google Tag Manager) to track website traffic, as well as the Meta Pixel (Facebook\/Instagram) and the LinkedIn Insight Tag for advertising purposes (campaign tracking and retargeting).<\/p>\n<p data-path-to-node=\"21\">These services place cookies only after obtaining your consent, which is collected via the banner displayed during your first visit. Until you have accepted, no tracking or advertising cookies are set. You can change or withdraw your consent by clearing this site\u2019s data in your browser.<\/p>\n<p data-path-to-node=\"22\">Your browser's local storage is also used to save your language preference and consent settings; this information does not leave your device.<\/p>\n\n<h3 data-path-to-node=\"23\">8. Changes<\/h3>\n<p data-path-to-node=\"24\">We may update this policy from time to time to reflect changes in our practices or to comply with legal requirements. The date of the last update appears at the top of this page.<\/p>\n\n<h3 data-path-to-node=\"25\">9. Contact Us<\/h3>\n<p data-path-to-node=\"26\">If you have any general questions about this policy, please email us at virginia@ecowaterlab.com.<\/p>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Mat\u00e9riaux R\u00e9fractaires Direct (\u00ab nous \u00bb, \u00ab notre \u00bb) accorde une grande importance \u00e0 la protection de vos renseignements personnels. La pr\u00e9sente politique explique quels renseignements nous recueillons par l&#8217;interm\u00e9diaire de ce site web, comment nous les utilisons et quels sont vos droits. Elle vise uniquement le site web materiauxrefractairesdirect.com. 1. Renseignements que nous recueillons [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Mat\u00e9riaux R\u00e9fractaires Direct<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.materiauxrefractairesdirect.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Mat\u00e9riaux R\u00e9fractaires Direct\" \/>\n<meta property=\"og:description\" content=\"Mat\u00e9riaux R\u00e9fractaires Direct (\u00ab nous \u00bb, \u00ab notre \u00bb) accorde une grande importance \u00e0 la protection de vos renseignements personnels. 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