{"id":1186,"date":"2024-09-19T10:14:14","date_gmt":"2024-09-19T10:14:14","guid":{"rendered":"https:\/\/demo.casethemes.net\/maiko\/?page_id=1186"},"modified":"2026-05-21T12:54:02","modified_gmt":"2026-05-21T16:54:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.materiauxrefractairesdirect.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\t\tFrequently Asked Questions\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t
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\n\t\t\t\t\tGeneral Information on Refractory Materials\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n Why use refractory materials?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Refractory products are manufactured in various forms, and each has its own specifications. They are designed to meet different needs.
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\nThe right lining will ensure that ovens, furnaces, and boilers operate at peak performance, while protecting them from fire and maximizing their combustion efficiency.
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\nOur specialists have the experience and expertise to guide you.
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\r\n Are your refractory products suitable for industrial facilities?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Yes. We supply refractory materials for the industrial, commercial, institutional, and specialized residential sectors.
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\n\t\t\t\t\tRefractory bricks\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n What is a firebrick, and what is it used for?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Refractory bricks are designed to withstand very high temperatures. They are used in wood-burning ovens, masonry heaters, stoves, and boilers. They provide long-lasting thermal protection and optimize the heating system's performance.
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\r\n What are the dimensions of the most common refractory bricks?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Standard dimensions are generally:
\n\u2022 9\" x 4.5\" x 1.25\"
\n\u2022 9\" x 4.5\" x 2.5\"
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\nWe also offer several specialized formats, including custom-cut bricks.
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\r\n How do you choose the right firebrick?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n The choice depends on:
\n\u2022 The maximum temperature reached
\n\u2022 The type of device
\n\u2022 The required thickness
\n\u2022 Density and thermal resistance
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\nOur team can recommend the right product for you.
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\r\n What is the difference between a solid brick and an insulating brick?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Dense brick: absorbs and retains heat; ideal for fire zones.
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\nInsulating brick: lightweight and insulating; used as a backing layer or to quickly raise the temperature.
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\r\n Can I cut a firebrick myself?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Yes, with:
\n\u2022 A masonry saw
\n\u2022 A grinder with a diamond blade
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\n\t\t\t\t\tRefractory concretes and mortars\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n What is the difference between refractory concrete and refractory mortar?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Refractory concrete: used for casting molds, rebuilding walls, or repairing slabs.
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\nRefractory mortar: used to lay bricks and create joints.
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\r\n What product should I use to glue or grout bricks?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n A refractory mortar suited to the temperature of your system. We offer high-temperature-resistant mortars for furnaces, fireplaces, and boilers.
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\r\n How long does it take for the refractory concrete to dry after it has been poured?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Usually 24 to 48 hours, depending on:
\n\u2022 Thickness
\n\u2022 Ambient humidity
\n\u2022 Temperature
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\nGradual heating is then required to complete the treatment.
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\n\t\t\t\t\tRefractory Insulation\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n Do I need to use insulation with my firebricks?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Yes, in most cases, insulation is recommended (ceramic wool, rigid panels, vermiculite, etc.).
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\n\u2022 Better heat retention
\n\u2022 Reduced fuel consumption
\n\u2022 Safer structure
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\r\n What types of refractory insulation do you offer?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n We offer:
\n\u2022 High-temperature ceramic wool
\n\u2022 Rigid insulation panels
\n\u2022 Lightweight insulation for ovens
\n\u2022 Refractory vermiculite
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\n\t\t\t\t\tRepair and Maintenance\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n Can I use your products to repair an existing fireplace?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Yes. We offer:
\n\u2022 Refractory concrete
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\n\u2022 Replacement bricks
\n\u2022 Thermal insulation
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\nWe can help you find compatible materials.
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\n\t\t\t\t\tDelivery and Services\t\n\t\t\t\n\t\t<\/h3>\n\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n Do you deliver anywhere in Quebec and Canada?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Yes. We ship throughout Quebec, Canada, and the United States upon request. Packages are securely packaged to minimize damage.
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\r\n Do you offer consulting services?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Absolutely. Our team has over 30 years of experience and can help you choose the right products for your project.
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\r\n Do you offer an order-fulfillment service for quick pickup?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n Yes. Most of our products are in stock, which allows for quick order fulfillment and shorter lead times.
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\r\n Do you have a return policy?<\/span>\r\n\r\n \r\n \r\n\r\n <\/i>\r\n <\/h5>\r\n
\r\n No returns are accepted.
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\nProducts must be stored in a dry environment. We cannot guarantee the condition of returned merchandise.
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